Our commitment

AIA Financial Advisers (AIA FA), a wholly-owned subsidiary of AIA Singapore, is genuinely engaged with people's lives and our focus will always be on you, our customer. 

We are committed to providing you with quality and professional face-to-face financial advice, suitable products and prompt services in a fair and ethical manner. We work on a corporate culture that strives to do the right things, in the right way and with the right people. We endeavour to serve you with: 
We welcome your feedback so that we can enhance your customer service experience with AIA FA. You may send us an email to connect@aiafa.com.sg or call our AIA Customer Care Hotline at 1800-248-8000 from Monday to Friday, 8.45am to 5.30pm.